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People and Change Management: Training & Development and Work Allocation - page 7
Keywords: Training and Development, Training Needs Analysis, Performance Management, Motivation, Work Allocation, Planning,
By Rifa Motin on 22/11/2009
Level: Foundation Degree
Page Number: 7 of 7 pages: 1 2 3 4 5 6 7relationships at work.
Hertzberg theory is closely related to Maslow’s hierarchy of needs, but Hertzberg is specifically aimed at motivating within the workplace.
1.6 Lloyds Vision Statement
“At the heart of how we do business, it’s our vision to be recognised as the best financial services company by customers, colleagues and shareholders. For us, that comes down to relationships. Deep and lasting relationships which help our customers achieve what’s important to them.
• Relationships that deliver for the financial wellbeing of our customers.
• Relationships that provide financial stability through the changing economic environment.
• Relationships that are founded on responsible action, meaning we must always act with honesty and integrity.
• Relationships that create value for our customers and value for us as a business, in terms of profit.
We’re committed to relationships because we know our customers value that approach.”
(Lloyds Banking Group, 2009)
Bibliography
CIPD (2009) available online: http://www.cipd.co.uk
[Accessed: 15 June 2009]
HBOS (2009) About HBOS, HBOS Plc available online at: www.hbosplc.co.uk/abouthbos
[Accessed: 1 May 2009]
Armstrong M (2006) A Handbook of Human Resource Management Practice, 10th Edition, pg535, Cambridge University Press, Great Britain.
Martin M, Jackson T (2005) Personnel Practice, 4th Edition, p110, Chartered Institute of Personnel and Development, Fakenham Photosetting Limited, Great Britain.
Harrison cited in Armstrong M (2006) Human Resource Management Practice, 10th Edition, Pg570 – 571, Cambridge University Press, Great Britain.
Hannagan T (2008) Management Concepts and Practice, 5th Edition, Pg294, Ashford Colour Press Ltd, Gosport.
S Remez, What Is Motivation and How to Strengthen It, Success Consciousness (2009) available online: http://www.successconsciousness.com/strengthen_motivation.htm
Accessed: 9 June 2009
Lloyds Banking Group (2009) How we will do Business, Lloyds Banking Group, available online at: http://www.lloydsbankinggroup.com/about_us
[Accessed: 27 April 2009]
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